The team recently performed and completed an urgent maintenance on uploading and processing file previews.
We successfully identified and remedied a bottleneck in our cloud infrastructure that was preventing files from uploading and processing quickly. We believe this is what kept Chalkup from loading properly last week.
We've since made significant improvements to ensure this does not happen again. We will continue to monitor these improvements to ensure everything stays fixed, fast, and functional. We appreciate your patience as we get back on track. Full steam ahead.